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Renewal Reminders

Cai Network sends mails to its Customers informing them about all Domain Forwarding Service Orders that are nearing their expiration date.

Customers of Cai Network:

Customers are sent Expiring Domain Forwarding Service Orders Renewal Instruction e-mails before they actually expire, after expiry, and on deletion of the package.

The Reminders are sent to the Customer Username from 45 days prior to the Domain Forwarding Service Order's expiry, on the 1st, 11th and 21st day of every month, until it is either Renewed or Deleted (due to non-Renewal).

This Report displays the Order ID, Domain Name, Product Category, Expiry Date, Days to Expiry and Days to Deletion, besides detailed information about how to go about renewing these orders.
 

Cai Network Resellers can easily view all Expiring and Expired Domain Names from the Renewal Management Interface and choose to Renew any Domain Forwarding Service Order on behalf of their Customer(s).

 

IMPORTANT

When a Domain Forwarding Service Order Expires,

  • the order is immediately Suspended. This means that you would be unable to use your order, until it is Renewed.
     

  • the Customer is sent an e-mail, informing him that he has 15 days to Renew his Domain Forwarding Service Order, post which the order is Deleted.


When the Domain Forwarding Service Order is Deleted, the Customer is sent one final e-mail informing him/her that the order is Deleted, since it was not Renewed within 15 days after Expiry.

 

Created on:  
May 24, 2006 3:20 PM  GMT
Last Updated on:   Dec 12, 2006 1:55 PM  GMT
 
Answer Renew / Delete a Domain Forwarding Service Order 
Answer Bulk Renewal 
Answer Renewal Reminders